How can we help you?

• How do I install updates? - Updates and Upgrades
• Can I install ATLAS.ti on two computers?
• Adding ATLAS.ti as a Trusted Application (Windows 10)
• License Key / Serial Number Not Accepted (ATLAS.ti 9)
• Account Management - General Information and FAQ
• Selecting the Right License
• Live Updates: Problems Connecting To Server
• License Key / Serial Number Not Accepted (ATLAS.ti 5, 6, 7, and 8) )
• Installing ATLAS.ti on a Server
• Problems Downloading Trial Version

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• Free personalised online presentation of ATLAS.ti

• I can't find my license key
• FAQ for Multi-User License Management Guide for License Holders & Administrators
• Multi-User Licenses
• I just moved to a new computer. How do I re-install ATLAS.ti?
• What happens to my data after the licence expires?
• I have exceeded the size limit of the free trial version, but I don’t want to lose my work. What should I do?
• I want to use my university's license. Can you send me a license key?
• How do I delete my account?
• What are the differences between a student and educational license?
• Eligibility for student licenses

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• Teamwork in ATLAS.ti
• Analysis of inter-coder agreement
• Where does ATLAS.ti store my documents?
• How do I save backup copies of my project?
• Can I export my entire code list to Excel?
• Can I import my articles from Mendeley into ATLAS.ti?
• Installation of ATLAS.ti Windows failed
• Can I use Dropbox, OneDrive, iCloud or other online (“cloud”) storage systems to host my ATLAS.ti library?
• I made a mistake! Is there an Undo option?
• Data Security in ATLAS.ti Windows and Mac

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• Code Manager
• Creating Reports in ATLAS.ti Web
• Create Documents
• Auto Coding & Smart Search
• Qualitative Research Methodology
• Export Options & Compatibility
• Transcribing Data
• Quotation Manager
• Deductive vs. Inductive Reasoning in Research
• Define Your Research Goals

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• What is a good place for useful information about how to use ATLAS.ti?
• Where can I find out more about Leased Licenses / License Subscriptions?
• Finding a reseller near you.
• Where can I find training opportunities?
• Where can I find ATLAS.ti Quick Tours and manuals?
• Where can I find current prices and place orders?
• Where can I download promotional materials for our web site?