How can we help you?

• How can I cancel my subscription?
• How do I install updates? - Updates and Upgrades
• For which countries and regions is AI Coding available?
• Why am I not able to activate my license key?
• ATLAS.ti Account: Delete
• Project export, backup and transfer
• Why does ATLAS.ti 9 not accept my license key?
• I have exceeded the size limit of the free trial version, but I don’t want to lose my work. What should I do?
• Can I install ATLAS.ti on two computers?
• Can I install or use ATLAS.ti on multiple computers?

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• Teamwork in ATLAS.ti
• What is the difference between ATLAS.ti Desktop Cloud Storage and ATLAS.ti Web?
• How does analysis of inter-coder agreement work?
• Where does ATLAS.ti store my documents?
• Can I import/export my entire code list to Excel on ATLAS.ti Windows?
• What do I do if I received an "AI Coding error" message?
• How do I save backup copies of my project?
• What do I do if ATLAS.ti Windows installation failed?
• Can I work with projects from older/newer versions of the software?
• I made a mistake! Is there an Undo option?

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• How can I create views in ATLAS.ti Web?
• What is the Code Manager?
• How can I create new documents in ATLAS.ti Web?
• What are the export options & compatibility in ATLAS.ti Web?
• How do I structure codes into categories and sub-codes in ATLAS.ti Web?
• How do I move ATLAS.ti projects across platforms?
• Understanding AI Coding in ATLAS.ti Web
• How can I transcribe data in ATLAS.ti Web?
• What is the Quotation Manager?
• How can I analyze data & discover insights in ATLAS.ti Web?

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• Finding a reseller near you.
• Where can I find out more about Leased Licenses / License Subscriptions?
• Where can I find ATLAS.ti Quick Tours and manuals?
• Where can I download promotional materials for our web site?
• Where can I find current prices and place orders?