How can we help you?

• How can I cancel my subscription?
• How do I install updates? - Updates and Upgrades
• For which countries and regions is AI Coding available?
• What happens to my data after the licence expires?
• Where can I find more information about Multi-User License Management?
• Where can I find my license key?
• How can I add ATLAS.ti as a trusted application (Windows 10)?
• Why am I not able to activate my license key?
• How do I delete my account?
• Transfer project/license to a new computer

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• Teamwork in ATLAS.ti
• What is the difference between ATLAS.ti Desktop Cloud Storage and ATLAS.ti Web?
• How does analysis of inter-coder agreement work?
• Where does ATLAS.ti store my documents?
• Can I import/export my entire code list to Excel on ATLAS.ti Windows?
• What do I do if I received an "AI Coding error" message?
• How do I save backup copies of my project?
• Can I work with projects from older/newer versions of the software?
• What do I do if ATLAS.ti Windows installation failed?
• Can I use Dropbox, OneDrive, iCloud or other online (“cloud”) storage systems to host my ATLAS.ti library?

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• How can I create views in ATLAS.ti Web?
• What is the Code Manager?
• How can I create new documents in ATLAS.ti Web?
• What are the export options & compatibility in ATLAS.ti Web?
• How do I structure codes into categories and sub-codes in ATLAS.ti Web?
• How do I move ATLAS.ti projects across platforms?
• Understanding AI Coding in ATLAS.ti Web
• How can I transcribe data in ATLAS.ti Web?
• How can I analyze data & discover insights in ATLAS.ti Web?
• What is the Quotation Manager?

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• Finding a reseller near you.
• Where can I find out more about Leased Licenses / License Subscriptions?
• Where can I find ATLAS.ti Quick Tours and manuals?
• Where can I download promotional materials for our web site?
• Where can I find current prices and place orders?