FAQ for Multi-User License Management Guide for License Holders & Administrators
- Do you have license management guidelines for organizations?
- Does the free trial license have restrictions?
- How can I cancel my subscription?
- How can I diagnose problems with the desktop application? Is there a log file?
- How can I ensure that only selected / legitimate users have access to my licenses?
- How can I free the license seat of a computer I longer have access to?
- How can I save my work after my license expires?
- How can I share my Multi-User license with other users, if I only have one license key?
- How can I uninvite user and block them from using my licenses?
- How do I allow other users or colleagues to administer my licenses?
- How do I become a member of an organization?
- How do I change my email address?
- How do I change my password?
- How do I contact my organization administrator?
- How do I delete my account?
- How do I free a license seat that an invited user is occupying?
- How do I invite users to use my licenses?
- How do I logout of the desktop application?
- How do I uninstall ATLAS.ti for Windows or Mac from a computer I no longer need?
- How exactly does the concurrent license model work?