FAQ for Multi-User License Management Guide for License Holders & Administrators
- What firewall ports must be open? What communication happens between the desktop application and the server?
- I no longer have a license. Can I access my data and my projects?
- How long is the trial license valid for?
- How exactly does the concurrent license model work?
- Why have I still not received a confirmation email?
- Are the invite code and invite URL permanent?
- Do I have to create an account for every user in our organization?
- Am I using my own or my organization’s license?
- Can I use ATLAS.ti on more devices?
- Can I transfer my license to another account?
- How do I change my password?
- I registered my organizational license under my personal account. How do I transfer the license to my organization account?
- How can I save my work after my license expires?
- Can I see a list of all users that may use my licenses?
- Why am I not receiving a "reset password" email?
- Can I share any type of license with other user?
- Do I need an ATLAS.ti account to purchase ATLAS.ti license?
- What is an invited user?
- Do all users in our organization have to login with my admin account?
- Do I need an ATLAS.ti account to use ATLAS.ti?