How can I free the license seat of a computer I longer have access to?

How can I free the license seat of a computer I longer have access to?

To free up your active seat, please head to your ATLAS.ti Account Management portal here: https://my.atlasti.com , and select the respective button to Free Up Your Seats.

Alternatively, please contact ATLAS.ti Support by writing to: licenses@support.atlasti.com, with the following information:

• You email address and your user id. It has the format A-123-456 and is found on the portal https://my.atlasti.com/profile at the bottom of the page.
• The license id or the license purchase number.
• Was the computer a Windows or Mac, and roughly when was the last time you used ATLAS.ti on this computer.