FAQ for Multi-User License Management Guide for License Holders & Administrators
- How can I cancel my subscription?
- Why am I not able to activate my license key?
- How do I delete my account?
- How do I uninstall ATLAS.ti for Windows or Mac from a computer I no longer need?
- Can I install or use ATLAS.ti on multiple computers?
- Do I need to be online to use ATLAS.ti for Windows or Mac?
- How do I invite users to use my licenses?
- I have purchased an ATLAS.ti license. What do I do now?
- I want to work offline. What should I do?
- Can I share a single user license?
- How can I free the license seat of a computer I longer have access to?
- I have purchased a license. Is it automatically added to my ATLAS.ti account?
- How do I change my email address?
- All our available license seats are in use. Can I purchase additional licenses?
- How do I logout of the desktop application?
- Can I install and activate ATLAS.ti for Windows or Mac without an internet connection?
- How do I free a license seat that an invited user is occupying?
- What should I do when I cannot access my account due to forgetting my password?
- How can I share my Multi-User license with other users, if I only have one license key?
- Can I invite and have more users than I have license seats?