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Troubleshooting

  • Where can I find my license key?
  • How do I re-install ATLAS.ti on my new computer?
  • Why can't I save my project, even though I have a full-license?
  • When can I expect a reply about my student license?
  • Why is my license key not accepted in my user account?
  • What firewall ports must be open? What communication happens between the desktop application and the server?

Categories

  • FAQ for Multi-User License Management Guide for License Holders & Administrators
  • License Info
  • Student Licenses
  • Troubleshooting
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