Troubleshooting & fixes
Solve problems & find quick answers to common questions
- Where can I find more information about Multi-User License Management?
- Where can I find my license key?
- I have exceeded the size limit of the free trial version, but I don’t want to lose my work. What should I do?
- How do I re-install ATLAS.ti on my new computer?
- Why can't I save my project, even though I have a full-license?
- How can I troubleshoot problems with my license?
- When can I expect a reply about my student license?
- Why is my license key not accepted in my user account?
- What firewall ports must be open? What communication happens between the desktop application and the server?
- Why does my fax not seem to get through?