Troubleshooting & fixes
Solve problems & find quick answers to common questions
- How do I install updates? - Updates and Upgrades
- For which countries and regions is AI Coding available?
- Where can I find my license key?
- How can I add ATLAS.ti as a trusted application (Windows 10)?
- Why am I not able to activate my license key?
- Transfer project/license to a new computer
- Why does ATLAS.ti 9 not accept my license key?
- I have exceeded the size limit of the free trial version, but I don’t want to lose my work. What should I do?
- Can I install ATLAS.ti on two computers?
- How do I re-install ATLAS.ti on my new computer?
- Can I install or use ATLAS.ti on multiple computers?
- I can't update ATLAS.ti, how do I troubleshoot the ATLAS.ti license server?
- Why can't I save my project, even though I have a full-license?
- I want to work offline. What should I do?
- Why does ATLAS.ti (5,6,7,8) not accept my license key?
- How can I free the license seat of a computer I longer have access to?
- How can I troubleshoot problems with my license?
- How do I change my email address?
- How can I retrieve my license key?
- When can I expect a reply about my student license?