Troubleshooting & fixes
Solve problems & find quick answers to common questions
- How do I install updates? - Updates and Upgrades
- For which countries and regions is AI Coding available?
- Why am I not able to activate my license key?
- Project export, backup and transfer
- Why does ATLAS.ti 9 not accept my license key?
- I have exceeded the size limit of the free trial version, but I don’t want to lose my work. What should I do?
- Can I install ATLAS.ti on two computers?
- Can I install or use ATLAS.ti on multiple computers?
- How do I re-install ATLAS.ti on my new computer?
- Why does ATLAS.ti (5,6,7,8) not accept my license key?
- Fix - Free up license seats
- How do I change my email address?
- How do I logout of the desktop application?
- How do I free a license seat that an invited user is occupying?
- What should I do when I cannot access my account due to forgetting my password?
- Why is my license key not accepted in my user account?
- How do I change my password?
- Why doesn't it accept my license key?
- I installed ATLAS.ti for Windows, can I now install it on my Mac system?
- Where is license information stored?