Install and use ATLAS.ti on multiple devices

Key takeaways

You can always install ATLAS.ti Windows and Mac on multiple devices from my.atlasti.com

The installer is only available if you have an active Desktop license

ATLAS.ti licenses are not tied to a single computer

You can sign in and use the software on any number of devices

Desktop projects are stored locally on your computer

You must export and import projects when switching devices

You do not need to install any software to use ATLAS.ti Web

You simply log in at web.atlasti.com

The number of devices that can be used at the same time depends on your license seats

Each time ATLAS.ti is opened, one seat is occupied

Who this article is for

Anyone who wants to install ATLAS.ti on multiple devices, work across different computers, or understand how licenses and projects behave when switching devices.

How to install ATLAS.ti Windows or Mac

You can always download and install ATLAS.ti from your account page:

Go to https://my.atlasti.com
Sign in with your ATLAS.ti account
Under licence management, locate "ATLAS.ti Windows" or "ATLAS.ti Mac" and click to download the applications.

ATLAS.ti Web is a browser-based application that does not require installation. To access it visit web.atlasti.com or click ‘Open ATLAS.ti Web’ from my.atlasti.com.

How to use ATLAS.ti across multiple devices

As your license is associated with your ATLAS.ti account, it is not necessary to change it, just log out/in.
ATLAS.ti Desktop projects are always only saved on the local computer, so your projects will not automatically sync across your computers. To move your project to another computer, you just need to export-import your project

Step 1 – Export the project

ATLAS.ti Windows
- Open your project
- Go to File > Export > Project Bundle
- Choose a location to save the file
- Click Save
- This creates a .atlasti file that contains your project data.

ATLAS.ti Mac
- Open your project
- Go to Project > Export > Project
- Choose where to save the file
- Click Export

Step 2 – Log out from your current ATLAS.ti

ATLAS.ti Windows
- Go to the welcome screen
- Click your avatar/initial
- Click "Log Out and Restart"

ATLAS.ti Mac
- Go to the start screen
- Click your avatar/initial
- Click "Log Out"

Step 3 – Download ATLAS.ti from my.atlasti.com and install it on the second computer

You can check these video tutorials:

ATLAS.ti Windows: https://youtu.be/vz-FlfDQQEk?si=XTlGSbg5Vp71eQpA
ATLAS.ti Mac: https://youtu.be/rDgmtcHUqXQ?si=1WMo0CseTBJlEbbG

Step 4 – Log in with your ATLAS.ti account and Import the project

ATLAS.ti Windows
- Open ATLAS.ti
- On welcome screen click "Import Project"

Or from inside an existing project, go to File > New > Import Project

Select your exported project file
Follow the prompts to complete the import

ATLAS.ti Mac
- Open ATLAS.ti
- On start screen click "Import Project"

Or from an existing Project, Go to Project > Import Project

Select your project bundle file
Complete the import process

Common issues and mistakes

Unable to log in on a new computer
- Make sure you have properly logged out from ATLAS.ti on your previous device. You can also free up a seat by using the “Free up my seats” option in my.atlasti.com.
My project is not visible on another device
- ATLAS.ti Desktop projects are stored locally on your computer. You must export and import the project to access it on another device.
I moved files but cannot open the project
- Ensure you are importing a project bundle file (.atlasti).

When to contact support

Contact ATLAS.ti Support if:

You cannot install ATLAS.ti
You cannot log in
You cannot import a project bundle
A project fails to open after import
You encounter errors during export or import
A license seat appears to remain occupied after closing the application or using the “Free up my seats” option from My ATLAS.ti

When contacting support, please include:

The email address associated with your ATLAS.ti account
Your ATLAS.ti version (Windows or Mac)
A description of the issue
Screenshots or error messages, if available