How to purchase ATLAS.ti: Educational, non-commercial, & commercial licenses
Key takeaways:
- ATLAS.ti licenses can be purchased directly from the ATLAS.ti online shop.
- Educational, non-commercial (government/NGO), and commercial licenses provide the same, full access to all software features and tools.
- After purchase, the invoice and license details are sent immediately by email.
Who this article is for
This article is intended for users who want to purchase an educational, non-commercial (government/NGO), or commercial ATLAS.ti license. It explains where to purchase the licenses and what to expect during the purchase process.
How to purchase an ATLAS.ti license
1. Choose the right license type
Go to the ATLAS.ti online shop and select the license that fits your use.
All license types provide the same features. The difference is based on eligibility and pricing:
- Educational license
- For use in teaching and research by accredited, degree-granting educational institutions and their members only
- Non-commercial (government/NGO) license
- For registered non-profit organizations, NGOS, national or local government institutions, supra-national organizations, and their employees
- Commercial license
- For all types of commercial use, including training, non-academic research, consulting, and administration
2. Complete your purchase in the online shop
Once you select a license:
- Add the product to your cart
- Select the number of licenses
- Enter your billing information
- Choose a payment method (e.g., credit card, PayPal, bank transfer)
- Complete the checkout
If you need approval before purchasing:
- Click "Request price quote" in the shopping cart
- Use the generated quote to place an order later (e.g., via purchase order)
3. Receive your license and activate it
After completing your purchase:
- You will receive an email with:
- Invoice
- License key
- Activation instructions
- Activate your license:
- Go to https://my.atlasti.com
- Log in or create an account
- Click Activate Product
- Paste your license key
- Start using ATLAS.ti
How to purchase a license for someone else
You can purchase most license types (educational, non-commercial, commercial) for another person:
- Complete the purchase using your own details
- Receive the license key by email
- Share the license key with the intended user
- The user activates it in their own account at my.atlasti.com
Once activated, the license is fully managed by the recipient.
Important:
- Student licenses are personal and cannot be transferred to another user
When to contact support
All orders for ATLAS.ti products and all order-related issues (such as payment, shipment, refunds) are handled by our sales fulfillment partner, Cleverbridge AG.
Please click here to access the Cleverbridge Support Center.
You can reach out to Cleverbridge if:
- You placed an order but did not receive your license key or confirmation email.
- You need assistance with an existing order, receiving your invoice, or quote.
- You have questions about purchase orders or institutional ordering requirements.
- You encounter issues while requesting or downloading a written quote.
To contact the Cleverbridge AG Customer Center by email: cs@cleverbridge.com
Cleverbridge Customer Support contact form: https://support.cleverbridge.com/hc/en-us/requests/new
Contact ATLAS.ti support if:
- You are unsure which license type you should purchase
- You need assistance purchasing licenses for a team or organization