Access learning resources about ATLAS.ti

Key takeaways

Who this article is for:

You can use this article if you are new to ATLAS.ti and would like to get started, want to explore specific features or workflows, need assistance with subscriptions, licensing, or troubleshooting, or are looking for methodological guidance for qualitative or mixed methods research; these resources support users of ATLAS.ti Web, Windows, and Mac.


Video Tutorials

You have two options for accessing our video tutorial, you can watch them directly on our website or on our official YouTube channel.

  • Our video tutorials page (https://atlasti.com/video-tutorials) is organized into four main sections: ATLAS.ti Web, ATLAS.ti Mac, ATLAS.ti Windows, and Frequently Asked Questions. Each section functions like a curated playlist with short, focused videos that demonstrate specific features and workflows. The format is practical and visual, allowing you to see exactly how actions are performed in the software.


Manuals and Documents

You can access our Manuals and Documents at https://atlasti.com/manuals-and-documents, where we provide manuals for the latest version of ATLAS.ti in both English and Spanish. You can read them online or download them for offline use, and you will also find manuals for earlier versions such as ATLAS.ti 22 and ATLAS.ti 9. When viewing a manual in your browser, you can quickly search for topics by clicking the magnifying glass icon or pressing the shortcut key “S” and entering a keyword. The manuals include screenshots, detailed explanations, and internal links to help you easily navigate between related sections.


Help Center and FAQ

You can also visit our Help Center and FAQ at https://atlastihelp.helpscoutdocs.com. It includes practical support articles on ATLAS.ti Web functionality, subscriptions, account and license management, teamwork features, and troubleshooting. You can search by keyword or browse related articles to quickly find answers while working on your project.


Research Hub

You can explore our Research Hub at https://atlasti.com/research-hub. It brings together product tutorials, best practices, foundational explanations, and lectures by qualitative research specialists. These materials focus on qualitative and mixed methods research with ATLAS.ti. You will find techniques, methodological guidance, and expert insights designed to support deeper analysis and meaningful findings.


Guides to Qualitative Research

You can explore our Guides to Qualitative Research at https://atlasti.com/guides. We offer in-depth methodological resources, including The Ultimate Guide to Qualitative Research (Parts 1–3), as well as dedicated guides on Thematic Analysis, Literature Reviews, Interview Analysis, and Mixed Methods Research. These guides connect research design and analytical thinking with practical application in ATLAS.ti, supporting both conceptual understanding and day-to-day research work.


Sample Projects

You can download sample projects at https://atlasti.com/sample-projects and import them directly into ATLAS.ti. These examples demonstrate how projects can be structured, how data and codes are organized, and how analysis may develop over time. Exploring a sample project can be especially helpful when starting a new study or refining your workflow.


When to contact support

Contact ATLAS.ti Support if:

  • You cannot find the information you need in the manuals, guides, video tutorials, or Help Center.
  • You are experiencing technical issues.
  • You have questions about subscriptions or licensing.
  • You need guidance on using a specific feature in ATLAS.ti.

If you contact ATLAS.ti Support, please include:

  • A clear description of your question or issue
  • The exact error message (if applicable)
  • Your operating system (Windows, Mac, or Web)
  • The email address linked to your ATLAS.ti account
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