How do I install updates? - Updates and Upgrades
I want to update my installation to the most recent service pack. How do I install these updates? Do I have to pay for them?
All updates for ATLAS.ti Windows and Mac are free!
Whenever an update is available, ATLAS.ti will notify you when you open the software. Just click on “download and install updates.”
You will be able to continue working on all your projects after the update or upgrade is installed. As an additional safety measure, you can also save a backup copy of your projects (by exporting the project) before installing an update or upgrade.
You can also manually check for and install free updates:
In ATLAS.ti Windows, go to the ATLAS.ti start screen and click on Options > ATLAS.ti > Check for Updates. Or, from an opened project, click on File > Options > ATLAS.ti > Check for Updates.
In ATLAS.ti Mac, click on the menu ATLAS.ti > Check for Updates.
We strongly recommend that you always update as soon as such a new service pack becomes available. They usually include bug fixes, add new functionalities, and more. That is why updating right away offers major benefits!
Click here to see the latest release notes and full update history.
Upgrades
Once a new major version is released, you need to upgrade – this is a different process. Upgrades are typically not free, because you are buying an entirely new generation of the software.
If you need further assistance, please write to licenses@support.atlasti.com. Include a description of your problem and any relevant additional information (license key and/or purchase reference number). You can also chat with us or call us.