For how long can I receive technical support?

We provide technical support for the current and two previous major versions of our desktop apps. The ATLAS.ti Desktop version number corresponds to the calendar year. For example, in 2025, we can provide technical support to everyone using versions 25, 24, or 23.

You can continue using older versions without receiving technical support if necessary, but we highly recommend updating to the latest versions as these contain both new features as well as fixes for known issues.